{"id":42012,"date":"2021-08-18T14:10:25","date_gmt":"2021-08-18T12:10:25","guid":{"rendered":"https:\/\/hochschulfreun.de\/semesterticket-rueckerstattung\/rueckerstattung\/"},"modified":"2025-10-09T15:41:23","modified_gmt":"2025-10-09T13:41:23","slug":"rueckerstattung","status":"publish","type":"page","link":"https:\/\/hochschulfreun.de\/en\/services\/mobilitaet\/semesterticket-rueckerstattung\/rueckerstattung\/","title":{"rendered":"Refund"},"content":{"rendered":"

[et_pb_section fb_built=”1″ module_class=”hsfr_pattern2″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#fbfdfe” background_enable_image=”off” parallax=”on” background_enable_pattern_style=”on” background_pattern_size=”contain” background_pattern_repeat_origin=”center” background_pattern_repeat=”repeat-y” module_alignment=”center” bottom_divider_flip=”vertical” background_last_edited=”on|phone” background_enable_pattern_style_phone=”off” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” background_enable_image=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_font=”|800|||||||” global_colors_info=”{}”]<\/p>\n

Refund<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#fbfdfe” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.1″ _module_preset=”default” saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

\n
\n

Semester ticket refund<\/h3>\n

In principle, all students of the Osnabr\u00fcck University of Applied Sciences are obliged to purchase the semester ticket. Under certain circumstances, however, you can have the semester ticket fee that you have already paid refunded (see reasons below). Please note, however, that the transfer of the semester fee is mandatory for your re-registration and thus enrollment. Thus, the applications for reimbursement must be made after the semester fee has been transferred and before the respective semester and in time for the deadline, otherwise the amount cannot be reimbursed.<\/p>\n<\/div>\n<\/section>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/2021\/08\/Laptop.jpg” title_text=”Notebook” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#e8f6fa” background_enable_image=”off” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”50px||50px||false|false” top_divider_style=”slant” top_divider_color=”#fbfdfe” top_divider_height=”75px” top_divider_flip=”horizontal” top_divider_arrangement=”above_content” bottom_divider_style=”slant” bottom_divider_color=”#fbfdfe” bottom_divider_height=”75px” bottom_divider_flip=”horizontal” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_image src=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/2022\/09\/Blue-Shadow_Icon_train.svg” title_text=”Blue Shadow Icon Train” align=”center” _builder_version=”4.18.0″ _module_preset=”default” max_width=”15%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”https:\/\/setier.hs-osnabrueck.de\/” button_text=”Submit request now ” button_alignment=”center” _builder_version=”4.18.0″ _module_preset=”default” custom_button=”on” button_icon=”j||divi||400″ button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” text_orientation=”center” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Directly to SeTiEr<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#fbfdfe” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Reasons for a refund<\/h2>\n

Since the Semesterticket is based on a solidarity model, a refund of the fee is only possible under the following circumstances:<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#fbfdfe” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”3 months away from Germany” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Buchstaben_Kacheln_T.svg” alt=”Letter T as tile” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”16px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Due to an internship or a semester abroad due to your studies, you are at least 3 months outside the area of validity of the Deutschlandsemesterticket.<\/p>\n

Proof<\/strong>: Proof of internship or proof of semester abroad (The following data must be clearly recognizable in the proof and match the application: Name and surname of the applicant, location of the internship or semester abroad, connection to studies, period of absence with exact date).<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Vacation semester” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Buchstaben_Kacheln_U.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

You take a semester off during the semester of application.<\/p>\n

Proof<\/strong>: Certificate of the semester of leave from the university<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Severely disabled pass” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Buchstaben_Kacheln_S.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

You have a valid disabled person’s card that allows you to use all public transportation. In this case, you can either apply to us for a refund or leave a copy of your severely disabled ID at the Student Secretariat and you will receive a reduced semester fee invoice in the future.<\/p>\n

Proof<\/strong>: Valid severely disabled person’s ID card (characteristic sign: G, aG, H, Gl, B or Bl)<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Double matriculated” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Buchstaben_Kacheln_D.svg” alt=”Letter H as tile” icon_placement=”left” _builder_version=”4.24.3″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

You are also enrolled at another university that also offers the Deutschlandsemesterticket.<\/p>\n

Evidence<\/strong>: a certificate from the other university. This must show that you have purchased the Deutschlandsemesterticket there and that a refund is not planned for you in the semester you have applied for.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#e8f6fa” background_enable_image=”off” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”50px||50px||false|false” top_divider_style=”slant” top_divider_color=”#fbfdfe” top_divider_height=”75px” top_divider_flip=”horizontal” top_divider_arrangement=”above_content” bottom_divider_style=”slant” bottom_divider_color=”#fbfdfe” bottom_divider_height=”75px” bottom_divider_flip=”horizontal” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Period of applications<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_2_text_color=”#2396B2″ text_orientation=”center” max_width=”50%” max_width_tablet=”100%” max_width_phone=”99%” max_width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Applications for semester ticket reimbursement are always made in advance. For the
winter semester, it is the period from 01 July to 15 October and for the
Summer semester: 1 January to 15 April.<\/p>\n

01.07. \u2013 15.10.
01.01. \u2013 15.04.<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#fbfdfe” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Request for refund: This is how it works!<\/h2>\n

You can submit the refund request exclusively through the SeTiEr web application. Evidence and applications in any other form cannot be respected.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Check reasons” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Zahlen_Kacheln_1.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Check whether you have one of the above reasons!<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Collect evidence” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Zahlen_Kacheln_2.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Gather all the evidence you need for reimbursement.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Check application period” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Zahlen_Kacheln_3.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Are you in the (correct) application period? Remember that applications are always made in advance!<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Submit a SeTiEr request” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Zahlen_Kacheln_4.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

Go to SeTiEr and make your application and include all relevant information and supporting documents (Note that this is case sensitive!).<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Mail received” image=”https:\/\/hochschulfreun.de\/wp-content\/uploads\/\/Zahlen_Kacheln_5.svg” alt=”Letter W circle” icon_placement=”left” _builder_version=”4.25.1″ _module_preset=”default” background_color=”#f2fcfe” image_icon_custom_margin=”|80px|||false|false” image_icon_custom_padding=”||||false|false” custom_padding=”10px|10px|10px|10px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n

After about one working day you will receive an email with an approval or a rejection.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Your application was rejected? Then proof is missing, incorrect information was entered, or you are not eligible for a refund.<\/p>\n

If you receive a confirmation email, you will receive the money for the semester ticket back after a few days and your semester ticket will be deactivated.<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FAQ about the semester ticket refund<\/h2>\n

[\/et_pb_text][et_pb_code _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]

\n
\n \n
<\/div>\n<\/div>\n
No results found.<\/div>